Bait and Switch

I recently consulted with a job-seeker somewhere in-between a career change and a life change. Her former career having been less than kind, resulted in a bit of time off while she cleared her head. Fast-forward three years and she was ready to return to the field for which she was well trained, qualified and … Continue reading Bait and Switch

First Impressions: No Substitutions

There’s an old saying – at least I hope it’s still a saying, ‘You only get one chance to make a first impression.’ It’s the premise, albeit somewhat misguided perhaps, behind the retail greeter. “Welcome to Wally-World, thank you for coming.” It’s also behind the root principal of consistency in service and hospitality. If a … Continue reading First Impressions: No Substitutions

Just say Ahhh-mazon…

I was wrong. Or was I? For months I’ve been dismissing the negative impacts of Amazon on the economy. Perhaps I’ve got a soft spot for a success story. After all, who really took the company seriously when it launched as an online bookseller? Now look at ‘em. Amazon has done incredible things! Sure there’s … Continue reading Just say Ahhh-mazon…

. . . – – – . . . Sending out an S.O.S.

I’m taking a moment on this International Workers Day to send up a flare. I’m sending out an S. O. S. -- We need help! Mayday! The May 1st announcement that the Trump Administration would discontinue an education initiative focused on young women and girls in developing nations, “Let Girls Learn,” was yet another ‘last … Continue reading . . . – – – . . . Sending out an S.O.S.

Save the Worker Bees

March 21 was, among other things, “National Agriculture Day.” It seems there’s a day for everything, so some days (probably many days) serve double, triple or even greater duty. But in honor of this one, join me on a quick observational rambling. Here’s a line from President Trump’s own proclamation declaring the day; “American agriculture … Continue reading Save the Worker Bees

“Stella…” or “A Streetcar Named Parked.” or “(Just) Do the Right Thing.”

On Tuesday, with a cancelled gig on my plate, I took a walk through the near-deserted streets of Brooklyn, NY. Stella, though downgraded from its “Blizzard” status, had resulted in the closure of the CUNY Brooklyn College campus, where I was booked for a series of programs. Citywide, schools made the decision early Monday to close … Continue reading “Stella…” or “A Streetcar Named Parked.” or “(Just) Do the Right Thing.”

A Top Down Failure of Leadership

Concurrently Published on LinkedIn. Employers and managers must never assume ‘leadership’ comes with position. Good leaders are trained, tracked, guided, and given the tools to succeed - and help their teams succeed. When they aren’t the human toll can be palpable. I recently talked with a gray collar worker fresh out of a difficult pickle. … Continue reading A Top Down Failure of Leadership