First Impressions: No Substitutions

There’s an old saying – at least I hope it’s still a saying, ‘You only get one chance to make a first impression.’ It’s the premise, albeit somewhat misguided perhaps, behind the retail greeter. “Welcome to Wally-World, thank you for coming.” It’s also behind the root principal of consistency in service and hospitality. If a … Continue reading First Impressions: No Substitutions

Are You Putting Best Practices To Work In Your Business?

My travels bring me in to a wide variety of settings across a range of industries. I may be photographing an event, portrait or party one day, then a product line the next.  I can also find myself analyzing processes within a small business or large-scale enterprise. I’ve recently been spending some time on a construction … Continue reading Are You Putting Best Practices To Work In Your Business?

Free, free, free.

I’ve long been an fan of infomercials and television advertising – or as I prefer to describe it, “a student of the pitch.’ I’m not crazy mind you, I do prefer commercial free broadcasts, have time-shifted since the age of the VCR and have been known to pause a DVR long enough to get ahead … Continue reading Free, free, free.

B-B-Bad Reputation?

“You’ve Tried the Rest, Now Try the Best” That’s one of my favorite pizza box slogans. Another, I’m sure I’ve seen is “If you love our pizza, tell a friend. If not, tell us.” Mr. Cynical side has always interpreted that latter suggestion as ‘tell us and it will die with us,’ but my inner … Continue reading B-B-Bad Reputation?

. . . – – – . . . Sending out an S.O.S.

I’m taking a moment on this International Workers Day to send up a flare. I’m sending out an S. O. S. -- We need help! Mayday! The May 1st announcement that the Trump Administration would discontinue an education initiative focused on young women and girls in developing nations, “Let Girls Learn,” was yet another ‘last … Continue reading . . . – – – . . . Sending out an S.O.S.